Products offered are innovative and designed consciously for re-usability of parts to minimize waste, and made on a Build-To-Order (BTO) basis, meaning the production and assembly of a product starts when its order is placed, which helps reducing the production costs and also allows the buyer to customize the product.
Design using a dynamic, constantly improving lifecycle means each product could have been improved and better than the one built just before it, by allowing to make corrections during each build instead of repeating a faulty process across the entire production.
Customer Driven Development
Customers are the best testers because they deal with real-environment scenarios when riding the transporters.
Iterative design is only possible if detected issues are resolved in the next iteration, and customer feedback is a great source of data that helps in finding issues in the products made earlier.
We are committed to resolve design problems the best way possible, either by simply replacing the faulty part, or further by exchanging the entire product with a functional equivalent, as the goal is to provide excellent cusomer support and a deserving service to our customers.
Production and Shipping Times
The duration of production is relatively short, depending on the ordered accessories and customized parts.
We are currently working with several production firms and factories to improve our BTO production process to lower production time and costs, minimize the assembly process, and deliver faster.
Guarantees
Protecting the investments of those who endowed and helped us be, is our highest priority and therefore the following guranatees are to insure those investments.
The upgrade process and the new vehicles will be complimentary (free of charge, including original accessories), and the customer will only need to pay for the shipping, except in cases of production defects or RMA requests, where the return and re-shipping will be free of charge.
Our 5-Years “Own-Them-All" Offer
Founders Edition Guarantee
Every Founders Edition order placed during the product launch campaign days will be covered under the Founders Edition Guarantee, described below:
1. Every order will be eligible for a free semi-annual upgrade to any vehicle of available vehicles of that time from any class of choice, with any package of choice, regardless of the price.
2. The duration of the guarantee will be 5 years, starting from the delivery date of the first vehicle, sent on a semi-annual basis (on request every 6th month, to confirm the shipping address), summing up to 10 complimentary upgrades (a complete, brand new vehicle) without the need to send back the tugs received earlier (total of 11 vehicles).
Our 2-years free upgrade offer
Backers Edition Guarantee
Every order that is placed during our product launch campaign days will be covered under our Backers Edition Guarantee, which is described below:
1. Any product purchased via our campaign will be eligible for a one-time exchange for the same or a better product of the same class, within 2 years from its delivery date, and regardless of the price.
2. The original product must be partially sent back, except personalized parts (such as customized splash guards, covers and decals, wearable attachements, etc.). The details of the process will be explained at the time of upgrade.
